My entire experience from start to finish was excellent.

In 2008 Home Improvements, USA was recommended to me by my son’s mother-in-law to replace the siding on my Tudor Style home. They did a superb job (in Hardie Board) and have replaced many windows in the house since then. The windows were added SEAMLESSLY with no hint that they were done AFTER the siding! I would recommend this company to everyone.

My entire experience from start to finish was excellent.

I have used Home Improvements USA for a number of projects over the last 15 years and am extremely pleased with the company, its’ people and the attention to detail they show. It is nice to know I can make one call for my exterior home remodeling needs and deal with a company I trust with my home.

When I decided to replace every window in our home, I knew I had a lot of homework to do. I took it very seriously: learned a lot about windows, met with lots of contractors, got lots of quotes. I chose Home Improvements USA because:

1) the window was one of the best I’ve researched in terms of efficiency and warranty,
2) their overall quote was not the highest or the lowest, they were right in the middle, and
3) they were able to offer a interest-free financing to help with paying for this huge project.

They also have an A+ rating with BBB. So on paper it was a fairly easy decision, but would still have been scary if not for the absolute pleasure it was working with Justin. I met with a lot of guys who tried every known sleazy salesman tactic, Justin never did and always showed me great respect and courtesy. He was the only rep to make me feel like he was in this with me, like we were shopping for windows together. He was highly responsive all the way through, even during and after the install. He even came out all the way from Naperville to my home in Grayslake just to see how the install was going.

As for the install: blown away. I didn’t have a crew here to install 17 windows in 1-2 days… I had one guy, Mike, who carefully removed and installed each window one at a time. He had help with the big windows but would only let the guy lift and clean – it was clear he was a master craftsman and took great pride in his work. The only ding in this experience was that it took a while to get my orders installed even after they arrived from the manufacturer, but now I understand that was just because Mike was unavailable, and I now know I wanted no one else installing my windows but him, so it was well worth the wait. We also replaced our entry door, and reconfigured a downspout – everything came out beautiful and I could not be happier. We intend to hire these guys again next year to replace all our siding.

I still say do your homework, but if I could save anyone the trouble and pain of shopping for windows or siding, I would say just hire these guys and sit back and relax knowing you’ve made the right decision.

When I work with Home Improvement USA, I am always wowwed by the extra effort their staff puts into customer service. It’s rare to see in a home improvement company, so I love to see it!

Home Improvements USA installed my gutters. Everyone I dealt with was wonderful. The job was done professionally and fast. Excellent communication and great price.