Providing Superior Remodeling services since 1984
About Home IMprovements USA
Since our beginning in 1984, our goal has been to meet or exceed our customers’ expectations. Our staff is 100% committed to our customers’ needs, and our products are second to none. From start to finish, we know you will be impressed with our professionalism and customer service. Thank you for allowing us the opportunity to earn your business
Steve Tenute, is the patent holder of Gutter Cap and Heater Cap, and Gutter Cap Stone Coat. It has always been important to him to not only carry quality products, offering quality products like seamless siding and seamless gutters, custom made to fit each home, but to keep on improving on those products. His innovation and determination has made it possible for Home Improvements USA to stand behind every product we carry with lifetime labor & material warranties.
Do unto others as you would have them do to you.
In 1984, Steve and Julie Tenute started a home improvement company based on the experience that they would like to have if they were purchasing the products themselves. Steve and Julie wanted to help customers be able to distinguish contractors you can trust from the disreputable contractors, so they helped write a contractor’s standards guide. We want our customer’s to feel secure in their homes and purchases.
Home Improvements USA carries durable products with lifetime guarantees so that the homeowner only has to buy the product once. We believe an educated customer is a happy customer, which is why we provide educational product reports. Please, take the time to look at the free PDF links on our Homeowner’s Guides page.
High-pressure selling tactics are not part of our selling philosophy. Instead, we provide detailed information based off of our client’s needs to help them make the best buying decision. Our reps are required to go through ongoing product training to help them to be better consultants for our clients.
Home Improvements USA has been fortunate to be among the select few chosen by Wells Fargo Financing for their financing options. Wells Fargo’s simplified credit application makes it quick (usually within minutes) to get the financing you need to get the project you want.
The installation training should be at our expense not on the job at the client’s expense. Home Improvements USA takes this to a new level by a hands-on installation training center at the Naperville facility. An installer, even if experienced, is required to be certified at our training center before they do any work on a client’s home.
We know that promptly follow up and communication is important to our clients. Service issues are resolved within the client’s time frame, not ours. We follow up after each job completion to ensure that the job was done properly in the eyes of the homeowner. Please look at our blog to see the completed surveys.
The best compliment that we could ever have is when we get a repeat customer or a referral which is why we offer a repeat customer discount and a referral reward program. There is no limit to the number of referral fees you can collect and you will get a repeat customer discount every time you use our company for future projects.
SERVICING GREATER CHICAGOLAND
OUR CUSTOMERS LOVE US
At Home Improvements USA we make customer satisfaction our main priority. See what our clients have to say:
IN-HOME CONSULTATION With Design Consultant
Our expert design consultants help you customize your perfect home improvement.
MEASURE & MANUFACTURE / ORDER
Experienced project techs measure twice & order once to ensure that we accurate measurements.
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