Home Improvements USA is an exterior home remodeling company that serves the greater Chicago metropolitan are. We are manufacturers and general contractors who specialize in Windows, Doors, Seamless Siding, Roofing, Gutters, Soffit, Fascia, Gutter Cap & Heater Cap.
Since our beginning in 1984, our goal has been to meet or exceed our customers’ expectations. Our staff is 100% committed to our customers’ needs, and our products are second to none. From start to finish, we know you will be impressed with our professionalism and customer service. Thank you for allowing us the opportunity to earn your business
ABOUT THE BUSINESS OWNER
Steve Tenute, is the patent holder of Gutter Cap and Heater Cap, and Gutter Cap Stone Coat. It has always been important to him to not only carry quality products, offering quality products like seamless siding and seamless gutters, custom made to fit each home, but to keep on improving on those products. His innovation and determination has made it possible for Home Improvements USA to stand behind every product we carry with lifetime labor & material warranties.
Who ever heard of a homeowner purchasing home exterior products and enjoying the experience?
Here are 7 reasons why our client's do:
Do unto others as you would have them do to you.
In 1984, Steve and Julie Tenute started a home improvement company based on the experience that they would like to have if they were purchasing the products themselves. Steve and Julie wanted to help customers be able to distinguish contractors you can trust from the disreputable contractors, so they helped write a contractor's standards guide. We want our customer's to feel secure in their homes and purchases.
2. We don't want to ever say to our customers, Well, you got what you paid for.
Home Improvements USA carries durable products with lifetime guarantees so that the homeowner only has to buy the product once. We believe an educated customer is a happy customer, which is why we provide educational product reports. Please, take the time to look at the free PDF links on our Homeowner's Guides page.
3. If you're not buying, we're not selling.
High pressure selling tactics are not part of our selling philosophy. Instead, we provide detailed information based off of our client's needs to help them make the best buying decision. Our reps are required to go through ongoing product training to help them to be better consultants for our clients.
4. Easy to Finance
Home Improvements USA has been fortunate to be among the select few chosen by Wells Fargo Financing for their financing options. Wells Fargo's simplified credit application makes it quick (usually within minutes) to get the financing you need to get the project you want.
5. Quality products demand a quality craftsmanship.
The installation training should be at our expense not on the job at the client's expense. Home Improvements USA takes this to a new level by a hands-on installation training center at the Naperville facility. An installer, even if experienced, is required to be certified at our training center before they do any work on a client's home.
6. Excellent service should be a standard and not a premium.
We know that prompt follow up and communication is important to our clients. Service issues are resolved within the client's time frame, not ours. We follow up after each job completion to ensure that the job was done properly in the eyes of the homeowner. Please look at our blog to see the completed surveys.
7. We want your business for a lifetime!
The best compliment that we could ever have is when we get a repeat customer or a referral which is why we offer a repeat customer discount and a referral reward program. There is no limit to the number of referral fees you can collect and you will get a repeat customer discount every time you use our company for future projects.
"We are so glad we found your company. We could not be happier with every aspect of your business. We love our Gutter Cap, new windows, and our new siding. Our house has never looked better. "
" We are so pleased with our new soffit, fascia, gutters, and Gutter Cap. I’m sure the raccoons who liked to chew the wood will have to find a new target. "
~ Leslie P.
" I have been using Home Improvements USA for several years now. I purchased their seamless siding over 10 years ago, and it still looks as good as the day they put it on. I bought Gutter Cap around the same time, and I have never had a clogged gutter, even with all the trees in my yard. "
~ Bill H
" The windows are beautiful, solid and secure. The team of men who installed our windows were very professional, skilled, efficient and great to work with. I so appreciate Eric who supervised the team, and who chose beautiful oak trim to frame our large living room window. "
~ Kathleen F.
"Thanks for your efficient job. Our house looks great!"
" All the Home Improvements USA people have been very professional and nice to deal with. "
~ George D.